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  • Welcome to AnyTag!
  • FAQ
    • Campaigns
      • Marketplace
        • Are there any entry qualifications for creators to join marketplace campaigns?
        • Can historic data from past campaigns be fetched if I add them retrospectively?
        • Why can't I select influencers in my marketplace campaign?
        • The influencer can't join the campaign. Why?
        • I want to get data from a new post after the influencer deleted their previous post.
        • Should there be more than 3 hashtags for social media post marketplace campaigns?
        • Is it possible to use the same hashtags on other campaigns?
        • Can we change the campaign period?
        • I want to delete a post on the report.
        • Why is the post not shown on the report?
        • Is the budget consumed on warning status in Marketplace Campaign?
      • Engagement
        • Where can I find out more about the Engagement campaign workflow?
        • Do influencers receive notifications via emails about post modification requests?
        • How do I delete the selected influencers for an Engagement campaign?
        • Data can't be fetched even though post URL and captions were added.
        • IG story posts, TikTok posts, FB posts are not reflected
        • Engagement metrics are not shown on the report.
    • Influencer
      • Unable to connect Instagram to Facebook
      • How is Engagement data calculated?
      • Does Share on Twitter mean retweet?
      • Is it possible for influencers to change their SNS password during a campaign?
      • Update frequency for data /The follower count is wrong
      • Influencer unable to charge for the campaign
      • I want to delete an influencer
      • Extension fails to get data
    • Analytics
      • What is the yellow icon next to the account name?
      • Can I include personal account in the compare page?
      • I cannot see Instagram audience data on compare page
      • If I add a competitor account, will that account receive a notification?
  • GETTING STARTED
  • What is AnyTag?
  • Setting up an account on AnyTag
  • Add New Account
    • Add Talent Agency
    • Add Agency
    • Add Advertiser
    • Add User
      • User Default Permissions
      • Change User Permissions
  • Demo Account
    • Setup a demo account
  • CAMPAIGN
    • About Campaign
      • Report Page
    • Engagement
      • Engagement campaign workflow
        • Report in Engagement campaign
      • Post Status
      • Create Demo Campaign
      • TikTok Creator Marketplace(TTCM) campaign
      • Automatically Fetched Post Data
    • Marketplace
      • Campaign Flow
        • Force influencers join in Marketplace campaigns
      • Post Status
      • Report
    • Tracking
      • Tracking Marketplace (URL Tracking)
      • Tracking Marketplace (Referral Code)
      • Tracking (Engagement)
      • Integrating AnyTag trackers with Google Tag Manager
    • TikTok Special
    • Campaign Posts
  • INFLUENCER
    • Influencer
      • Add Influencer
      • Search Influencers
        • Propose Influencers
      • Influencer Profile
        • YouTube
        • Instagram
          • Change to Instagram Business Account
        • Twitter
        • Facebook Pages
        • TikTok
        • Douyin
        • XHS (Xiaohongshu)
    • Package
    • Download Data
      • Data Detail
    • Update Influencer Data
    • Chrome Extension
      • How to Install Extension
        • Standard Extension (Facebook)
        • Standard Extension (Instagram)
        • Standard Extension (Threads)
        • Suggested accounts Extension
        • TikTok Extension
        • Instagram LIVE Extension
        • Affiliate Offers -Shopee/Lazada API
  • Trends
    • Trends
      • Post
  • ANALYTICS
    • Add Account
    • Analytics Functions
      • Dashboard
      • Compare (Instagram/YouTube)
      • Hashtag (Instagram)
      • Trend (YouTube)
      • Brand mentions (Instagram)
      • UGC Management (Instagram)
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Was this helpful?

  1. FAQ
  2. Campaigns
  3. Marketplace

Why is the post not shown on the report?

Unlike Engagement Campaign workflow which requires adding posts manually, influencers' post in Marketplace campaigns can be automatically fetched and reflected on AnyTag dashboards.

PreviousI want to delete a post on the report.NextIs the budget consumed on warning status in Marketplace Campaign?

Last updated 6 months ago

Was this helpful?

However, there are some causes that lead to post may not be shown on the report. Here is some reasons:

1. Did the influencer use the correct account to post?

If they do not post with the account they selected before participating in the campaign, AnyTag will not be able to get the post data.

2. Is their Instagram business account connected to the Facebook page?

If the influencer says she/he has already joined the campaign, please check the influencer profile to see if there is an error saying that Instagram or Facebook is not connected.

3. Are the hashtags accurate?

For social media post campaigns, AnyTag cannot track the post if hashtags are not accurate.

4.The post has been deleted.

AnyTag tracks only published post data. Please ask them to post it again to track data. Then add post URL on their post.

5. Did you wait more than 20 mins after the influencer posted?

AnyTag updates every 20 mins. Please wait for at least 20 mins.

6. Has the influencer posted during the campaign period.

AnyTag tracks post data only during the campaign period.

7. Did the influencer change their social medial profile account password recently?

If they have changed passwords recently, they would need to login to AnyCreator again. The data will be updated and the post data will be reflected correctly.

8. Did the influencer change the Facebook page which is connected with Instagram?

If they have changed the Facebook page that is connected with their Instagram profile, please make sure to register the new Facebook page in AnyCreator. Once the new Facebook page is registered in AnyCreator, AnyTag can get the post data automatically.

If the influencer's old page has been deleted, please contact our support team after registering your new page.

Change to Instagram Business Account
Unable to connect Instagram to Facebook