# IG story posts, TikTok posts, FB posts are not reflected Instagram story posts, TikTok posts, and posts on private Facebook accounts of influencers who are not registered with AnyCreator cannot be retrieved because the information is not public. In that case, you can upload a CSV of the engagement numbers for each of the posts. When uploading post data from CSV, the post status must be effective. Please contact us so that our support team can change the post status after entering the post URL into each post. {% content-ref url="/pages/EWKPigeRHirchLKLRDpU" %} [Engagement metrics are not shown on the report.](/english-1/faq/kyanpn/engjimento/engagement-metrics-are-not-shown-on-the-report..md) {% endcontent-ref %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://anymind-group.gitbook.io/english-1/faq/kyanpn/engjimento/ig-story-posts-tiktok-posts-fb-posts-are-not-reflected.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.