> For the complete documentation index, see [llms.txt](https://anymind-group.gitbook.io/english-1/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://anymind-group.gitbook.io/english-1/faq/kyanpn/engjimento/kyapushonwoshitanonidekinai.md).

# Data can't be fetched even though post URL and captions were added.

There is data that AnyTag is and isn't able to fetch. Please click the link below for more information.

{% content-ref url="/pages/F5Y6207oG9kKPGLkpqle" %}
[Automatically Fetched Post Data via API](/english-1/kyanpn/engjimento/automatically-fetched-post-data-via-api.md)
{% endcontent-ref %}

For post data that cannot be automatically fetched, please contact our support team after adding post URL on the platform, and then we will change the status to effective.

After that, you can upload the additional engagement metrics from the post via CSV: 

{% content-ref url="/pages/EWKPigeRHirchLKLRDpU" %}
[Engagement metrics are not shown on the report.](/english-1/faq/kyanpn/engjimento/engagement-metrics-are-not-shown-on-the-report..md)
{% endcontent-ref %}