Instagram - Direct Message Auto Reply
Last updated
Last updated
For Instagram LIVE sessions - send direct messages (DMs) to viewers who make specific keyword comments to drive CTRs to external links and to improve workflows for Instagram LIVE selling sessions.
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Create a DM auto-reply
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You can toggle the auto reply "on" or "off"
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Set the title name for this automated DM response (not visible to users)
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Set keywords that trigger auto-replies. - When specifying a keyword: An automatic reply will be sent via DM only to those who have sent a comment in the LIVE session containing the specified keyword. - If you do not specify a keyword: An automatic reply by DM to everyone will be sent to whoever tho comments during the LIVE session
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Set the contents of the automated DM - Text messages - Template Cards which can include an image and an action button to an external website
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A preview of the auto-reply DM is shown here