Manual Report Generation in Engagement campaign
Besides automatically fetched post data via API/using OCR , sometimes due to system errors, some metrics are missing, we can manually upload them. Please follow these instructions:
1. Upload CSV Report

Navigate to Report page in your engagement campaign and click on CSV Upload
Click on "Manual Upload Template" to download CSV Report file for your campaign
Open the CSV file that you downloaded and manually input numbers you need to update

Go back to your Report page, upload the file and your metrics should be accordingly reflected.
2. Auto Report Generated Workflow
Auto-Workflow by OCR: Step-by-Step GuideThis alternative is not supported for Facebook engagement campaigns.

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