Notes on Account Registration

To ensure smooth and successful payments, make sure these details are correct before submitting your account:

1. Account Name & Number Match Your Bank Records

• The account name and account number must exactly match what’s registered with your bank.

• Any discrepancies may cause the payment to be failed or rejected.

👉 Tip: Please verify your details carefully by checking your bank statements or online banking portal before submitting.

2. Account Name Formatting

• Make sure your account name is entered exactly as registered with your bank — with no missing or extra words.

• Incorrect capitalization or name order may result in payment processing issues or delays.

Examples:

✅ Correct: Kelly Marie Cruz/ kelly marie cruz— matches bank record, lowercase ❌ Incorrect: KELLY MARIE CRUZ— all capital letters ❌ Incorrect: cruz kelly marie— incorrect name order

3. Avoid Using Invalid Characters

• Do not use special characters such as #, /, or . in your account name.

• These characters are not supported and can lead to errors in the registration process.