# 如何處理等待確認的情況

{% hint style="info" %}
如果你的訂單因為某種原因而等待確認，你的出貨進度則會停止。

請參考下面內容採取相關行動。
{% endhint %}

###

### 確認出貨地址為正確

1. `請確認已輸入正確的郵遞區號、縣市、鄉鎮市區、街道名稱與鄉里名稱、建築物名稱與房號等。`
2. `請確認出貨地址擁有正確的郵遞區號。`

{% hint style="info" %}
如果住址有誤，請與客戶確認後編輯。（點擊這裡編輯訂單資訊）
{% endhint %}

### 請注意在Shopify上和AnyLogi上的登錄商品資訊是否有差異

{% hint style="info" %}
Shopify 與 AnyLogi 上的商品資訊必須要是相同的，特別是SKU；若SKU不同，則會被視為不同商品（詳請請點選這裡）
{% endhint %}

{% hint style="danger" %}
如你已經完成上述所有動作後訂單仍在等待確認，請透過管理員頁面與我們聯繫。
{% endhint %}


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