> For the complete documentation index, see [llms.txt](https://anymind-group.gitbook.io/anylogi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://anymind-group.gitbook.io/anylogi/fulfillment/order/cancel.md).

# 注文のキャンセル

{% hint style="danger" %}
**ECカート・ECモールから取り込んだ注文情報は、AnyLogi上ではキャンセルすることができません。**

**ECカート・ECモールの管理画面からキャンセルしてください。（詳細は**[**こちら**](/anylogi/faq-2.md#ecktoecmrudewokyanserusuru)**）**

注文情報のキャンセルが可能なのは、以下の出荷ステータスの注文情報のみです。

出荷ステータス：**入金待ち・引当待ち・確認待ち・出荷待ち**
{% endhint %}

{% hint style="danger" %}
注文情報のステータスが**「出荷済み」 「キャンセル」** 以外でShopifyでの返金を行っても商品は発送されます。商品の発送を止める場合は**注文のキャンセル**を行なってください。
{% endhint %}

### ① キャンセルしたい注文をチェック（複数選択可）

![](/files/-MeOoAVLeAa51To6jh6T)

### ② キャンセルボタンを押下


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://anymind-group.gitbook.io/anylogi/fulfillment/order/cancel.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.