# 故障排除

如果您的消息没有到达AnyX，请尝试以下步骤:

### 如果你已经将Instagram和Messenger与AnyX集成，并且还与类似的其他服务相关联

* 请参考下面的视频并将“主接收器”应用程序重新配置为AnyChat。<br>

  <figure><img src="/files/GSid3eFmHXd9kNISG68K" alt=""><figcaption><p>You can find the screen recording below↓<br></p></figcaption></figure>

* 在Facebook设置中，“主接收器”通常是为新连接的应用程序设置的。如果消息没有到达AnyX，纠正此设置可以解决问题。

* 一旦你将“主要接收者”设置为AnyChat，&#x6309;**“刷新权限”**&#x6309;钮重新连接你的Instagram或Messenger帐户。\***\*重新连接不会导致现有数据的丢失。**<br>

  <figure><img src="/files/yJwZuwgBtGTfERpl1vYW" alt=""><figcaption></figcaption></figure>

{% file src="/files/l20HsVcbM71WmrpE5b4a" %}

### 除上述情况外，……

&#x6309;**“刷新权限”**&#x6309;钮重新连接您的Instagram或Messenger帐户。**\*\*重新连接不会导致现有数据的丢失。**

<figure><img src="/files/jV9RDKpcDc7pFganCfMg" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://anymind-group.gitbook.io/any-x/zh-cn/shu-ju-lian-jie/ji-cheng-he-shu-ju-lian-jie/ji-cheng-yu-nin-de-xiao-xi-ying-yong-cheng-xu-lian-jie/gu-zhang-pai-chu.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.